Privacy & GDPR Policy

1. Who we are

BrB Driving School (“we”, “us”, “our”) is based in Beckingham, DN10 and provides driving lessons in and around Beckingham, Gainsborough and Retford. We are the data controller for the personal information described in this notice.

If you have any questions about this notice or about your information, please contact us on 07891 781244 or at brbdrivingschool@outlook.com.

2. The information we collect

We only collect what we need in order to teach you and run the school:

• your name, address or town, and your contact details (phone number and email address);
• the type and length of lessons you are interested in, and any message you send us;
• your booking details, including lesson dates, times and status;
• your learning progress, the skills you have covered, and any notes your instructor keeps to plan your lessons;
• account details if you register for the student area, such as your email address and a secure password.

3. How we use your information

We use your information to:

• respond to your enquiry and arrange your lessons;
• keep a record of your bookings and your learning progress;
• send you confirmations and reminders about your lessons;
• keep our accounts and records in order;
• keep you safe while you are learning with us.

4. Our lawful basis for using your information

Under UK GDPR, we rely on the following lawful bases:

• Contract — to provide the lessons you have booked with us.
• Legitimate interests — to run and improve our driving school and keep proper records.
• Consent — for any marketing messages. You can withdraw your consent at any time.
• Legal obligation — where we must keep records for tax or other legal reasons.

5. Who we share your information with

We never sell your information. We only share it where it is necessary:

• with the instructor who is teaching your lesson;
• with the DVSA or your driving test centre, where you ask us to book or manage your test;
• with trusted service providers who host our website and database on our behalf;
• with the police or another authority where we are legally required to do so.

6. How long we keep your information

We keep enquiry details for up to 12 months, and booking and learning records for as long as you are learning with us and for up to 6 years afterwards, so that we can meet our legal and accounting obligations. After that we delete or anonymise it.

7. Your rights

Under UK GDPR you have the right to:

• be told how we use your information;
• ask for a copy of the information we hold about you;
• ask us to correct information that is wrong or incomplete;
• ask us to delete your information where we no longer need it;
• ask us to restrict, or object to, how we use your information;
• ask for your information in a portable format;
• withdraw your consent at any time, where we rely on consent.

8. How to use your rights

To use any of these rights, contact us on 07891 781244 or at brbdrivingschool@outlook.com. We will normally respond within one month, and we will never charge you for exercising your rights.

9. Cookies

This website only uses the cookies and local storage needed to keep you signed in and to make the site work properly. We do not use advertising or tracking cookies.

10. Keeping your information safe

We take reasonable steps to protect your information, including limiting who can see it and using secure, password-protected systems. If you have a student account, please keep your password private and let us know if you think it has been compromised.

11. How to complain

If you are unhappy with how we have handled your information, please contact us first so that we can put it right on 07891 781244 or at brbdrivingschool@outlook.com. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.

12. Changes to this notice

We may update this notice from time to time. The version published on this page is the current one.